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Privacy Policy


We Respect Your Privacy. Protecting your privacy and the confidentiality of your Personally Identifying Information has always been fundamental to the way we do business with you at Flyfar.ca whether over the Internet or on the telephone.

What Type of Information Do We Collect?

We collect two types of information.

  • personally identifiable information; and
  • non-personally identifiable information

What is Personally Identifiable Information?

Personally identifiable information (PII) is any piece of information which can potentially be used to uniquely identify, contact, or locate a single person. . This includes information like your real name, e-mail address, mailing address, phone number, credit card number, or other information that you submit to us voluntarily. We will not collect any Personally Identifiable Information from you unless you voluntarily submit such information to us. Therefore, if you do not want us to obtain any Personally Identifiable Information about you, do not voluntarily submit such information to us.

Use of Personally Identifiable Information

Flyfar.ca takes your privacy seriously and will not share your Personally Identifiable information without your consent. If you choose to use one of the features below, your PII will be used as follows:Unless you give us permission to do so, Flyfar.ca will not sell, share, license, trade or rent your Personally Identifiable Information other than as specified under this Privacy Policy.

You do not have to provide us with any Personally Identifiable Information to visit or browse our website. However, if you choose to withhold requested information, you may not be able to visit or view all sections of our website.

Email and Other Voluntary Communications – You may also choose to communicate with Flyfar.ca through email, via our website, via telephone, in writing, or through any other means. We collect all information in these communications, and because such information may be Personally Identifiable Information, we will only use such information in accordance with this Privacy Policy.

Automatic Collection of Non-Personally Identifiable Information

When you visit or browse our website, we may also collect information that by itself, cannot be used to identify or contact you (“Non-Personally Identifiable Information”). Non-Personally Identifiable Information may also include certain anonymous information about the type of browser you use, the server name and IP address through which you access the Internet (such as “sympatico.com” or “rogers.com”), the date and time you access our website, the pages you access while on our website, and the Internet address of the website, if any, from which you linked directly to our website. Non-Personally Identifiable Information is used to help us to understand the characteristics of people who visit our website and to improve and market our website in general. In the event that we link any Non-Personally Identifiable Information with Personally Identifiable Information, we will treat such information as Personally Identifiable Information and only use such information in accordance with this Privacy Policy.

Information We Use

Flyfar.ca may use the Personally Identifiable Information collected through our website primarily for such purposes as:

  • providing services and support to users;
  • improving our website, including tailoring it to users’ preferences;
  • responding to users’ questions, inquiries, comments and instructions;
  • maintaining the security and integrity of our systems

In general, we use the Personally Identifiable Information collected on our website to enable you to make travel reservations and other travel related online purchases. When you make a reservation or purchase online with Flyfar.ca, we will share information about you and your purchase with the applicable travel suppliers. We will only provide the necessary information to ensure your travel arrangements are confirmed with these travel suppliers. The travel suppliers will use your credit-card information to process your ticket or reservation. We also use the Non-Personally Identifiable Information collected automatically by our servers internally primarily to help us administer and improve our website.

WHEN DO WE DISCLOSE THE INFORMATION WE COLLECT?

Disclosure of Information

Except as set forth in this Privacy Policy or as specifically agreed to by you, we will not disclose any information we gather from you on our website. Any and all the information collected on our website will be kept strictly confidential and will not be sold, shared, licensed, traded, rented, or loaned. Any information you give us will be held with the utmost care and will not be used in ways that you have not specifically consented to. If you have any questions, please feel free to contact our privacy officer at the telephone number or address set out below.

Laws and Legal Rights

We may also disclose your Personally Identifiable Information if we believe in good faith that we are required to do so in order to comply with any applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose Personally Identifiable Information in special circumstances when we have reason to believe that providing such information is necessary to identify, contact or bring legal action against a third party who may be violating our terms & conditions, or to protect the safety and/or security of our users, our website and/or the general public.
Third Parties Generally

We do not provide to third parties, information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of our website.

Outside Contractors

We may employ independent contractors, vendors and suppliers (collectively, “Outside Contractors”) to provide specific services and products related to our website. These Outside Contractors may sometimes have limited access to information collected on our website, including your Personally Identifiable Information, in the course of providing products or services to us. Access to your Personally Identifiable Information by these Outside Contractors is limited to the information reasonably necessary in order for the Outside Contractors to perform their limited function for us. We also require that these Outside Contractors (i) protect the privacy of your Personally Identifiable Information in a manner consistent with this Privacy Policy, and (ii) not use or disclose your Personally Identifiable Information for any purpose other than providing us with the products or services for which we contracted.

Email Communications
We want to make the experience for you as easy as possible when visiting our website. One of the ways that we do this is with communication through email. We believe our email messages will provide you with useful information about travel-related special offers available through our website. You always have the option to choose not to receive any of our email communications via an unsubscribe link in each and every mailing. This way you control the emails that you do and do not wish to receive from us. Flyfar.ca will only mail to those who have opted-in to be mailed to or those that have transacted with us using our website. If you have chosen to unsubscribe to our email mail list, we will cease all sends within 10 days of your original request. Please note that during this 10 day period you may or may not receive another email send from us. Once you have unsubscribed from any email send, Flyfar.ca must receive an explicit request from you to re-subscribe before we can send any future email communications to you. Each of Flyfar.ca’s email communications includes a relevant subject line, our full company name, our postal address and an easy method of contacting us at any time.

What kind of emails do we send?

We send email communications to our customers.

  • When registering to become a user of our online booking services, and you opt-in to our email program, you will receive weekly email Newsletters as well as updates on hot offers, web specials, seat sales, contests and new products and services. You may receive email communications 1-3 times weekly.

We reserve the right to send you other email communications that are service related and may include service-type information, administrative communications or in regards to the transactions you make on our website. These publications are not considered commercial and do not offer you the opportunity to opt-out or unsubscribe.
Sale of Business

We reserve the right to disclose and/or transfer information (including your Personally Identifiable Information) to a third party in the event of a proposed or actual sale, merger or other transfer of all or substantially all of the assets of Flyfar.ca, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Changes to the Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement page, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage. Please refer back to this Privacy Policy on a regular basis. By using our website, or any of our online products or services, you agree to the terms of this Privacy Policy.
Contact Flyfar.ca

Flyfar.ca
3100 Ridgeway Drive Unit #16, Mississauga ON, L5L 5M5
Phone: (888) 775-1099
www.flyfar.ca

TICO Reg. # 3392505

Contacting Office of the Privacy Commissioner of Canada

If you have any questions or concerns about the practice dealings of Flyfar.ca, we would encourage you to contact the Office of the Privacy Commissioner of Canada at the following address:

Privacy Commissioner of Canada
112 Kent Street
Ottawa, Ontario
K1A 1H3

Phone: (613) 995-8210
Toll-free: 1-800-282-1376
Fax: (613) 947-6850
www.privcom.gc.ca

UPDATED: June 1, 2013